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| Other Policies |
In addition to our Privacy Policy, we have policies regarding the subjects listed below.
We periodically review and change these policies. If you register to take a workshop or other event with us, the policies applicable to that workshop will be those in effect at the time that you registered.
If you have a question about any of these policies or about any other aspect of our operations, please contact us.
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Satisfaction Guarantee
For all of our workshops, we offer the following money-back guarantee:
After you complete a workshop with us, if you feel dissatisfied with your experience, please contact us within two days. We will be happy to refund your money in full.
If you are willing, we'd appreciate your telling us the reasons for your dissatisfaction, so that we may know how to improve.
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Registrations
We assign available event spaces to registrants in the order in which we receive payments. We will not hold a space for you in an event if we have not received your payment.
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Cancellations: Refunds and Credits
If you register and pay for one of our events and are not able to attend for some reason:
1. If we receive your request for cancellation five or more business days before the event, then we will refund your money or hold it for you as a credit toward future events. We will charge you a fee of $30 to issue a refund and $15 to issue a credit.
2. If we receive your request for cancellation less than five business days before the event, and if we have not turned someone else away in order to hold your spot in the event, then we will refund your money or hold it for you as a credit toward future events. We will charge you a fee of $30 to issue a refund and $15 to issue a credit.
3. If we receive your request for cancellation less than five business days before the event, and if we have turned someone else away in order to hold your spot in the event, then we will not issue you a refund or a credit toward future events.
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Cell Phone Use
We request that you turn off your cell phone while you are in our classroom when attending any of our events. If during a break you decide to make a call, please step outside of the classroom so that other students in the room cannot hear you speak.
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Scented Body Care Products
We respectfully request that you not wear perfumes or other scented body care products in our workshops. This is not a strict requirement, but a general request. Many people are sensitive and even allergic to scents, and may not be able to enjoy our workshop if such scents are present in the classroom.
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Contact in Classes
You may refuse at any time to participate in, or you may limit your participation in, any exercise with which you are uncomfortable, whether the exercise involves just yourself or other persons. You may set limits on or decline physical contact as you like at any time, without any need to explain.
Please communicate such preferences at any time to any teacher or other student, and please contact a staff person about such issues if necessary.
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Weather Cancellations
We may have to cancel a workshop or a portion of a workshop in case of snow or inclement weather. We will make a decision to cancel a workshop no later than 3 hours before it is scheduled to start. We will post cancellation information on our phone voicemail and on our "Cancelled due to Bad Weather?" page in the Upcoming Events section of our website.
If we have a cancellation, you may request that any tuition that you have paid be applied as a credit toward later workshops or be refunded to you.
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Scholarships
We are not able to offer scholarships at this time.
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Personal Boundaries And Conduct
We ask that everyone involved in Moving Tiger Method events, teachers and students, treat each other with respect, dignity, patience and understanding to the best of each of our capabilities. We ask that you treat others this way, and in turn that is how you should be treated. If you find that is not the case, with regard to any other student or teacher, please let us know.
Past experience has taught us that sometimes students look to our instructors to meet personal and spiritual needs and expectations beyond what we intend to provide. Our goal is to provide superior quality instruction in the Moving Tiger Method in a manner consistent with the previous paragraph; it is not to offer personal, emotional, or spiritual contact, support, or guidance.
Some students and teachers do develop personal relationships with one another. We welcome such developments, but we don’t expect them — we leave social and spiritual relationships entirely to the individuals involved.
In the event that a romantic relationship arises between a student and a student or between a teacher and a student we ask that it be developed and maintained discreetly outside of our workshops. We ask any teacher first to have a period of friendship with a student and to ensure that in classes the student is treated equally with other students at all times.
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Suggestions, Comments, and Complaints
We welcome and seek suggestions, comments, or complaints on any topic related to the operation of the school. Please let us know about your concerns; they are very important and helpful to us!
Please speak to one of the staff in person, or call or write us.
Please, however, do not offer suggestions or complaints during class unless the instructor specifically asks for such feedback.
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